Privacy Policy
This policy explains how New Legal Group collects, uses, and safeguards personal information when you visit our website or contact our firm.
In brief: we collect only what we need to respond to enquiries, operate this website, and provide legal services. We do not sell personal information.
About this policy
New Legal Group (“NLG”, “we”, “us” or “our”) is a law firm based at 3 Atoneli Street, Tbilisi, Georgia. We are responsible for personal information collected through newlegal.ge and through enquiries prompted by this website.
This policy applies to website visitors and people who contact us about our services. A separate engagement agreement or privacy notice may apply if you become a client.
Information we collect
We collect information you choose to give us and limited technical information generated when you use the website.
- Contact and identity details, such as your name, email address, telephone number, and preferred language.
- Enquiry details, including the practice area you select, your message, and any information you later choose to share with us.
- Technical and usage data, such as IP address, browser and device type, referring page, access time, and basic server logs.
- Correspondence and records of our communications with you.
How we use information
We use personal information only where we have a legitimate and lawful reason to do so.
- To review and respond to your enquiry and arrange a consultation.
- To carry out conflict checks and decide whether we can accept a matter.
- To provide legal services when you instruct us.
- To operate, secure, troubleshoot, and improve our website.
- To comply with legal, regulatory, professional, and record-keeping obligations.
- To establish, exercise, or defend legal claims.
Legal basis
Depending on the circumstances, we process information with your consent, to take steps at your request before entering into an agreement, to perform an agreement with you, to comply with a legal obligation, or for our legitimate interests in operating a secure legal practice and responding to prospective clients. Where we handle sensitive information, we do so only where permitted by applicable law and professional duties.
Optional website analytics
With your consent, we use Google Analytics and Microsoft Clarity to understand how visitors reach and use this website, which pages lead to successful enquiries, and how the website can be improved. Neither service is loaded until you accept analytics through our privacy controls.
For enquiry attribution, we send Google Analytics only fixed page categories and the type of contact link selected, as well as a lead event after the contact form has been delivered successfully. We do not intentionally send your name, contact details, selected service, message, legal-matter content, form errors, or verification data to either analytics service. You can withdraw consent at any time through the Privacy settings control.
Retention and security
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, professional, accounting, and dispute-resolution requirements. An enquiry we do not accept may still be retained for a limited period for conflict-checking, security, and record-keeping purposes.
We use reasonable administrative, technical, and organizational safeguards. No internet transmission or storage system is completely secure, so please do not send highly sensitive or time-critical documents through the contact form. Contact us first so we can agree on an appropriate method.
Your rights
Subject to applicable law, you may ask us to confirm whether we hold your personal information and request access, correction, deletion, restriction, or a copy of it. You may also object to certain processing or withdraw consent where processing is based on consent. Some rights may be limited by legal obligations, legal professional privilege, confidentiality duties, or the need to establish or defend claims.
To make a request, email info@newlegal.ge. We may need to verify your identity before responding. You may also have the right to complain to the Personal Data Protection Service of Georgia.
Contact and updates
Questions about this policy or our handling of personal information can be sent to info@newlegal.ge, or by post to New Legal Group, 3 Atoneli Street, Tbilisi, Georgia. You may also call (+995 32) 2 306 307.
We may update this policy when our practices, technology, or legal obligations change. The date at the top of this page shows the latest revision.